The product is a cloud based dementia and therapy engagement platform for the senior care market. It enhances the quality of life in senior communities by keeping seniors, especially those with dementia, engaged to maintain a higher level of cognitive function.
The product was conceptualized originally as an MP3 player pre-filled with a list of musical content. Since its initial launch in 2011, content has been added in a variety of formats such as videos, games, trivia, pictures and more. Therefore, the content has grown by orders of magnitude without any guidelines or redesign in structure or presentation. Vast supply of content combined with poorly defined structure led to the ineffectiveness of the tool with community staff members, our primary users.
In order to create an efficient tool that not only engages residents but also fosters collaboration among staff members and residents’ family members we completely overhauled the content structure, simplified the flow for all types of staff members, implemented a family-friendly feature as well as initialized a redesign of the interface to ensure specifications were met for the elderly population.