Hi, I'm Regan
innovative
Human-centric
Experience Designer
Outside the office you'll find me...
Most Recent Experience
Principal UX Designer - Strategy
GE Aviation Jan 2019 - Present
Drive and synthesize customer discovery and understanding in the Maintenance Repair and Overhaul (MRO) and Commercial Engine Operations (CEO) space. Through contextual interviews, job shadows and usability studies with employees across the globe, learning how they engage and collaborate across a variety of business capabilities and technical systems. Facilitate design thinking and working sessions across multiple disciplines to build shared understanding, consensus and forward progress against deliverables. Create service blueprints, process flows, information architecture diagrams, wireframes, prototypes or other artifacts required to build through collaboration with cross-functional teams.
Sr. Manager - User Experience
GE Digital Dec 2017 - Jan 2019
Help build the future of digital technology, ensuring business objectives are met and users are delighted. Manage a world class design team to consistently deliver complex software platforms and research projects of varying size and duration. Coach, mentor, lead, and provide career guidance and development for a group of UX professionals.
UX Interaction Design Lead - Mobile Center of Excellence
GE Digital Aug 2016 - Dec 2017
Help create useful and desirable software products and service experiences for the industrial internet of things. Lead highly complex projects that require an in-depth knowledge across multiple specialized user experience domains. Influence business-wide discussions relative to current user experience projects and the future direction of design and user experience.
UX Designer - Innovation Lab
Gannett | USA Today Network Aug 2015 - Jul 2016
The Innovation Lab explores whats next for Gannett through a unique mix of research, early product development, and encompassing approach and has a strong record of driving concepts to production. Executed an enterprise wide entrepreneurship program based on the fundamentals of Design Thinking and Lean Startup.
Skills
UI graphics • User flows • Concept sketches • Strategy & vision presentations • Wireframes & mock ups with Sketch & Illustrator • Style guides & design systems with Atomic Design
Rapid prototyping using Sketch & InVision • Interactive flows with Axure • Tapable prototypes with Keynote or Marvel
Design thinking workshops • Ethnographic eld studies • User & stakeholder interviews • Participatory design • Journey mapping • Persona building
Facilitating design critiques • Orchestrating workshops • Influencer • Detail oriented • Flexible • Communicative • Woo
What my colleagues have to say about me...
Education
I am a proud alumna of...
Continuing Education
I am currently enrolled in the following online certification programs...
B.F.A. Graphic Design
Louisiana State University
Concentration in Graphic Design, Film & Media Arts, and Art History
UX Design Immersive
General Assembly
Produce new, streamlined, & disruptive business ideas through digital auditing and a rapid ideation process.
VUCA Leader
GE Crotonville
Study of leadership tools in a volatile, uncertain, complex, and ambiguous environment while executing on key business deliverables.
UX Master Certification (UXMC)
Nielsen Norman Group
Extensive training achievement covering a broad range of topics. Expert-level practitioners differentiating themselves by completing this advanced UX Certification.
Portfolio
A small collection of some projects hand selected for you. Click on one for more details about my process.
SmartShop
GE Aviation
Enterprise solution for maintenance, repair, and overhaul (MRO) service shops
APM Cases
GE Digital
Apple and GE bring Predix industrial apps to iPhone and iPad
Some older projects...
Incentivizing Healthy Living
People want to live healthy lives, but they lack either the knowledge of what it means to be physically healthy or the motivation to get there.
10 Nights at the Museum
The museum is so expansive that a visitor can hardly tour all of the exhibits in one trip and need a clear direction and intention when starting a visit or it can be difficult to navigate.
So Easy Your Grandma Could Use It
The product is a cloud based dementia and therapy engagement platform for the senior care market. It enhances the quality of life in senior communities by keeping seniors, especially those with dementia, engaged to maintain a higher level of cognitive function.